I think simplicity is SO underrated. In the software world, people are always complaining about how complex things are. Being someone who “unofficially” provides tech support for an entire staff of teachers, I cannot tell you the number of times that people have tried to send e-mail attachments and failed.
My wife, who is no idiot, but who is certainly not a techie, needed to send a picture of herself to her father. Of course, she is running SuSE Linux 10.0 on a laptop, with KDE as her default desktop. She had Digikam open, looking at her picture, and she asked me, “How do I make this an attachment in my e-mail?”
At first, I was going to explain to her how she can go into the menu in Kmail and click, “attachment” or something like that. But then I thought, “Why make it hard, when KDE makes it easy.” Everything is integrated so well in KDE. So, I said, “Why don’t you just try dragging it?” (having NO idea whether or not that would actually work).
She clicked and dragged the picture from digikam into the e-mail that she was preparing to send to her father. Poof! A little message popped up and asked if she was trying to make an attachment. She clicked it, and voila! Who said things have to be complicated to be good?